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Internal Program

Luminate Assistant.

Our internal, text-based scheduling assistant for Luminate Energy employees.

What this is

The Luminate Assistant is an internal, two-way text-messaging tool used only by Luminate Energy LLC employees. Employees text the assistant in plain language to create, view, reschedule, and cancel their own work-calendar events (for example, “lunch with Marcus Thursday at 1” or “what’s on Friday?”), and the assistant replies with confirmations and calendar information. It is a transactional and conversational service. It is not marketing, and it is not offered to the general public or to customers.

How employees opt in

Consent is collected directly from each employee and requires affirmative action. During internal onboarding, a Luminate Energy employee provides their own mobile number and gives express written consent on the internal consent form shown below. The form’s messaging-consent checkbox is unchecked by default — the employee must actively check it and sign to opt in, and that consent is separate from acceptance of any Terms of Service or Privacy Policy, and is not a condition of employment or of any other agreement. The assistant’s number is then shared privately with the employee. On first contact the employee texts START (a second affirmative act) and receives this confirmation:

Luminate Energy: You’re now opted in to the Luminate Assistant, your internal scheduling assistant. Text me scheduling like “lunch tomorrow at 1”. Message frequency varies; msg & data rates may apply. Reply HELP for help, STOP to opt out.

Opt-in evidence — the written consent form each employee completes during onboarding, shown in its default state (consent checkbox unchecked):

Luminate Energy employee SMS consent form for the Luminate Assistant — a separate messaging-consent checkbox, unchecked by default, that the employee must actively check and sign, with message frequency, message and data rates, STOP/HELP, and privacy/terms disclosures.
Luminate Assistant — Employee SMS Consent Form, default (unchecked) state. Consent requires the employee to check the box and sign.

Message frequency & rates

Message frequency varies with each employee’s own scheduling activity. Message and data rates may apply.

Help & opting out

Privacy

SMS opt-in data and the mobile phone numbers used for the Luminate Assistant are not shared with any third parties or affiliate companies for marketing purposes. See our Privacy Policy and Terms of Service for details.